Welcome to Avelon (“Avelon,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, process, and store your information when you use our website, application, and services (collectively, the “Services”).
By accessing or using Avelon, you agree to this Privacy Policy. If you do not agree, please stop using our Services.
1. Information We Collect
We collect two main types of information:
1.1. Information You Provide to Us
- Account details — email address, name, password, and billing details if you purchase a subscription.
- Search inputs — audiences, locations, and custom fields you define when generating leads.
- Support requests — when you contact us, we collect details you voluntarily provide.
1.2. Information We Collect Automatically
- Usage data — pages visited, actions taken, and interactions within the app.
- Device data — browser type, operating system, IP address, and approximate location.
- Cookies — used for authentication, analytics, and improving your experience.
1.3. B2B Lead Data
Avelon provides verified B2B contact information based on:
- Publicly available sources (e.g., company websites, business directories).
- Trusted third-party data providers.
We do not collect or sell consumer data. Avelon only processes business-related contact information for B2B purposes.
2. How We Use Your Information
We use the data we collect to:
- Deliver and improve the Avelon Services.
- Generate and enrich B2B lead lists per your requests.
- Process subscriptions, payments, and invoices.
- Provide customer support and resolve technical issues.
- Monitor usage and improve performance.
- Ensure compliance with our Terms of Use.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your data under one or more of these legal bases:
- Performance of a contract — delivering the Services you request.
- Legitimate interests — providing and improving Avelon, preventing misuse, and securing our platform.
- Consent — for optional features like marketing emails.
- Legal obligations — when required to comply with applicable laws.
4. Sharing Your Information
We do not sell personal data. We only share information in these situations:
- Service providers — e.g., Stripe (payments), Supabase (authentication), analytics tools, and cloud infrastructure.
- Legal compliance — if required by law, regulation, or government request.
- Business transfers — in case of a merger, acquisition, or similar event.
All service providers are contractually bound to handle data securely and in compliance with this Privacy Policy.
5. Cookies and Tracking
Avelon uses cookies and similar technologies for:
- Authentication — keeping you signed in.
- Analytics — understanding how the app is used.
- Preferences — saving your settings and filters.
You can manage or disable cookies via your browser settings, but some features may not function properly without them.
6. Data Retention
- Account data is stored as long as your account is active.
- Lead generation results are retained for your access but can be deleted at your request.
- We delete or anonymize personal data when it’s no longer needed for the purposes outlined here.
7. Your Rights
For EEA and UK Users (GDPR)
You have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete data.
- Delete your data (“right to be forgotten”).
- Restrict or object to processing in certain cases.
- Data portability — request a copy of your data in a portable format.
- Withdraw consent — if processing is based on consent.
To exercise these rights, contact us at privacy@avelon.ai.
For California Residents (CCPA)
If you’re a California resident, you have the right to:
- Know what data we collect, use, and share.
- Request deletion of your personal data.
- Opt out of the sale of personal information (note: Avelon does not sell personal data).
8. Marketing Communications
- We may send you transactional emails (e.g., receipts, account updates).
- With your consent, we may also send marketing emails.
- You can unsubscribe anytime via the link in the email or by contacting us.
9. Data Security
We take data protection seriously:
- Encryption of sensitive data in transit (HTTPS) and at rest where applicable.
- Strict access controls for employees and service providers.
- Monitoring and alerts to detect unauthorized activity.
However, no system is 100% secure. By using Avelon, you acknowledge and accept this inherent risk.
10. Children’s Privacy
Avelon is not intended for individuals under 18. We do not knowingly collect data from minors. If we discover such data, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or within the app. Continued use of Avelon after updates means you accept the revised policy.
12. Contact Us
For questions about this Privacy Policy or your data rights:
Email: privacy@avelon.so